THE PROCESS
- We welcome walk-ins 7 days a week!
- Select from a variety of chains and charms
- We'll inspect the chain to verify the weld is secure, chain is not broken and sizing is good.
- Checkout and pay! So quick and simple.
FAQ
FLIGHT TRAVEL
Do I have to take it off at the airport? Not at all! You can wear real gold jewelry through security without having any issues, and you will not be required to remove it during security screening. Costume jewelry may sound the alarm if it contains magnetic metals like iron, nickel, and cobalt.
MRI / SURGERY
Consult your doctor to see if you are required to remove your permanent jewelry during your MRI.
If your doctor requires you to take off your jewelry for your MRI, you can always bring your piece back in so we can re-bond if for a small fee of $10.
*Not recommended for those with a gold sensitivity or pacemaker installed.
PERMANET ANKLETS & NECKLACES
Please note anklets and necklaces are more likely to get snagged, stretch or break. We typically recommend selected chains for anklets to assure a stronger fit to withstand the location of the ankle. Necklaces are offered in all of our chains. Wear at your own risk, House of Eberstein Jewelry is not liable for lost chains.
REPAIRS, EXCHANGES, RETURNS & ADJUSTMENTS
We offer delicate chains for their minimalist style and everyday wear. While designed to be permanent, they can break with use. If your bracelet stretches or breaks, we can repair it for $10. For broken welds, we can reweld it if you are present.
We do not provide refunds, but exchanges for equal-value items may be considered. House of Eberstein Jewelry is not liable for lost chains; replacements will be charged in full.
ADJUSTMENTS APPOINTMENTS
We ask that you book an adjustment appointment here on our website, Adjustment Appointments are available Monday - Thursday. We will do our best to repair your chain for a $10 re-weld fee. If your chain has stretched beyond repair, we can give you 15% off on a new permanent.